Last updated May 9, 2026
These Terms of Service (the “Terms”) form a binding agreement between you (“you” or “Customer”) and nascoder, Inc. (“nascoder,” “we,” “us,” or “our”), governing your access to and use of the website at app.nascoder.com, the chat application made available there, any associated APIs, and any related services we provide (collectively, the “Service”). By creating an account, clicking “I agree,” or otherwise accessing the Service, you represent that you have read these Terms, that you are at least eighteen (18) years old (or the age of majority in your jurisdiction, whichever is greater), and that you have authority to enter into these Terms.
By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to any part of these Terms, you must not access or use the Service. We may, from time to time, post additional guidelines, policies, or rules applicable to specific features of the Service; those documents are incorporated by reference and form part of these Terms.
To use the Service, you must create an account. Authentication is provided by Auth0, Inc. (“Auth0”), and your sign-in credentials, including any third-party identity provider tokens, are managed by Auth0 in accordance with its terms and privacy policy. You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly at support@nascoder.com if you suspect unauthorized access to or use of your account.
The Service is offered as a single-user product. Each account is intended for use by one individual; team or shared-account functionality is not provided. You may not transfer, sell, or otherwise assign your account to any other person without our prior written consent.
The Service is offered on a tiered basis. As of the date of these Terms, we offer a Free plan at no cost, a Pro plan at twenty United States dollars (US$20) per month, and an Ultra plan at ninety-nine United States dollars (US$99) per month. Each paid plan includes a monthly quota of bundled inference tokens; the specific quota for your plan is disclosed at the point of purchase and on our pricing page.
All billing is processed by Stripe, Inc. (“Stripe”). By subscribing to a paid plan, you authorize us, through Stripe, to charge your designated payment method on a recurring monthly basis until you cancel. Subscriptions automatically renew at the end of each billing cycle for an additional month at the then-current rate, unless cancelled prior to the renewal date. You may cancel your subscription at any time through the Stripe Customer Portal accessible from your account settings; cancellation takes effect at the end of the current paid billing cycle, and you retain access to paid features until that time.
All fees are stated and charged in United States dollars (USD) and are exclusive of any taxes, levies, or duties imposed by taxing authorities, which are your responsibility unless we have specified otherwise. Except as expressly required by applicable law, all fees are non-refundable. We may, in our sole discretion, issue prorated refunds in cases of service unavailability or other extenuating circumstances; the issuance of any refund is not a waiver of our right to enforce this policy in the future.
If your usage exceeds your plan’s included token quota (computed as the sum of input tokens and output tokens consumed across all model calls), you may be charged overage fees. Overage rates reflect a markup over the wholesale rates we are charged by our underlying inference provider, and are disclosed in your account before any overage is incurred. We may, at our discretion, impose soft or hard caps on overage to prevent unexpected charges. Failure of a payment method, including the rejection of a charge by Stripe or your card issuer, may result in suspension of paid features until payment is brought current.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree that you will not, and will not attempt to:
We may impose and modify rate limits and other operational restrictions to protect the integrity and availability of the Service. Repeated or material violations of this section may result in suspension or termination of your account.
As between you and nascoder, you retain all rights, title, and interest in and to the prompts, instructions, files, and other inputs you submit to the Service (“Inputs”), and, subject to the rights of underlying model providers, you own the outputs generated for you by the Service in response to those Inputs (“Outputs”). You acknowledge that the models underlying the Service are operated by third parties, that those providers have their own terms governing use of their models and outputs, and that those terms may impose obligations on you or limit your rights in Outputs. You are responsible for reviewing and complying with those terms.
You grant nascoder a non-exclusive, worldwide, royalty-free license to host, store, transmit, and process Inputs and Outputs solely as necessary to operate, secure, and support the Service. You further grant nascoder a perpetual, irrevocable, worldwide, royalty-free license to compile and use anonymous, aggregate, and de-identified analytics derived from your use of the Service for purposes of operating, securing, troubleshooting, and improving the Service. We do not use the substantive content of your conversations to train machine learning models, ours or those of any third party.
The Service itself, including all software, designs, text, graphics, logos, and other content (other than Inputs and Outputs), is owned by nascoder or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted to you in these Terms, no rights are granted to you by implication, estoppel, or otherwise.
You may cancel your subscription and close your account at any time through your account settings or by emailing support@nascoder.com. Upon cancellation, paid features remain available until the end of the current billing cycle, after which your account will revert to the Free plan or be closed in accordance with your election.
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe that you have violated these Terms, that your use of the Service poses a security or operational risk, or that suspension or termination is required to comply with law. We may also discontinue the Service, or any portion of it, with reasonable advance notice. Sections that by their nature should survive termination, including those relating to intellectual property, disclaimers, limitation of liability, and dispute resolution, will survive.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NASCODER AND ITS LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
You acknowledge that artificial intelligence models can produce outputs that are inaccurate, incomplete, biased, offensive, or otherwise unsuitable for your purpose. You are responsible for reviewing and verifying any output before relying on it, particularly in contexts involving legal, medical, financial, or other sensitive subject matter. The Service is not a substitute for professional advice.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER NASCODER NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF NASCODER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NASCODER’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO NASCODER FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US$100). THE PARTIES AGREE THAT THIS ALLOCATION OF RISK IS REFLECTED IN THE PRICING OF THE SERVICE AND IS A FUNDAMENTAL ELEMENT OF THE BARGAIN BETWEEN US.
We may modify these Terms from time to time. If we make material changes, we will notify you by email to the address associated with your account or through an in-app notice, in each case at least fourteen (14) days before the changes take effect, except that changes required for legal or security reasons may take effect immediately. Your continued use of the Service after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may cancel your subscription as described above.
These Terms are governed by the laws of the State of Delaware, United States of America, without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved through good-faith negotiation will be resolved by binding arbitration administered by JAMS in San Francisco, California, before a single arbitrator, in accordance with the JAMS Streamlined Arbitration Rules and Procedures. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights. To the extent permitted by law, you and nascoder each waive any right to a jury trial and any right to participate in a class action.
Questions about these Terms or the Service should be directed to support@nascoder.com. nascoder, Inc. is based in the United States.